Shipping policy

Shipping Policy

Last Updated: August 30, 2026

Thank you for shopping with us! We appreciate your support and are committed to making sure your order gets to you as smoothly as possible. Please review our shipping policy below for information regarding processing times, delivery, tracking, and other shipping-related matters.

Order Processing

Orders are typically processed within 2–5 business days after your order has been placed. Business days do not include weekends or holidays.

During product launches, sales, holidays, or periods of high order volume, processing times may be longer. Once your order has been processed and shipped, you will receive a shipping confirmation with tracking information when available.

Shipping & Delivery

Estimated delivery times begin after your order has been processed and shipped.

Standard shipping typically takes approximately 3–7 business days, depending on your location and the shipping carrier.

Please understand that estimated delivery dates are not guaranteed. Shipping delays caused by carriers, severe weather, holidays, incorrect addresses, or other circumstances outside of our control may occur.

Shipping Rates

Shipping costs are calculated and displayed at checkout before you complete your purchase. Rates may vary based on your location, order size, selected shipping method, and carrier rates.

Any free-shipping promotions will be subject to the terms stated at the time of the promotion.

Order Tracking

When tracking information is available, you will receive it once your order has shipped.

Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before completing your purchase. If you notice an error after placing your order, contact us as soon as possible.

We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

Orders returned because of an incorrect, incomplete, or undeliverable address may require additional shipping charges to be sent again.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery is handled by the carrier.

If your tracking information shows that your package has been delivered but you cannot locate it, please check around your property, with household members or neighbors, and contact the shipping carrier for additional information.

If you believe your package has been lost in transit, please contact us so we can assist you with determining the appropriate next steps.

We are not responsible for packages that are stolen after confirmed delivery.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible after delivery.

Please include your order number, a description of the issue, and clear photos of the item and packaging when applicable. We will review the issue and work with you toward an appropriate resolution.

Multiple Shipments

Depending on the items in your order and where they are fulfilled, your order may arrive in more than one package. If this occurs, you may receive separate tracking information for each shipment.

International Shipping

If international shipping is offered, customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country.

International delivery times may vary due to customs processing and other factors outside of our control.